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Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal or Outlook, or you can print it. You can also sign up for text, email or phone call reminders and alerts. If you live in a multifamily unit such as a condo or townhome that has Austin Resource Recovery curbside services, please search for your address without your unit designator. These agencies screen applicants, determine eligibility, and arrange for funding to be applied to the customer's utility account.

Residential customers are eligible for financial assistance if they, or a member of their household, have experienced a financial hardship, loss of job, or reduction in income related to COVID This includes financial hardships based on illness, caring for a family member, shelter in place orders and the resulting closure of non-essential businesses, as well as school closures. Learn how to apply for Emergency Financial Assistance. Austin Catholic Church , , , , St. John Community Center ext.

Austin Energy, on behalf of the City of Austin, invites social service agencies to submit applications to partner in the Financial Support Plus 1 Program. Agencies granted a collaboration agreement will be allocated a predetermined amount of funds to utilize for their individual agencies. Email us for information on how to become a partner agency.

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